Last Updated: March 26, 2025
This Privacy Policy describes how Stoker's Studio, LLC (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, schedule appointments, or make a purchase from stokersstudio.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:Contact details, including your name, address, phone number, and email.Appointment scheduling information, including your name, phone number, email, and appointment details.Customer support information, including the information you choose to include in communications with us, such as when sending a message through the Services.
Information We Do Not Collect
We do not collect or use cookies, or any other information about your usage of the Site or interaction with third-party services. We only collect the personal information you provide directly for appointment scheduling purposes.
How We Use Your Personal Information Providing Products and Services
We use your personal information to provide you with the Services in order to perform our contract with you, including to process your appointment scheduling, confirm your appointments, and send notifications related to your appointments. We may also use your personal information to assist with any customer support inquiries you may have.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with You and Service Improvement
We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, provide effective services to you, and maintain our business relationship with you.
How We Disclose Personal Information
We may disclose your personal information to third parties in certain circumstances, including: With vendors or other third parties who perform services on our behalf (e.g., IT management, customer support). When you request or consent to our disclosure of certain information to third parties (e.g., appointment confirmations or reminders). In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to enforce our terms of service.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. We are not responsible for the privacy or security of such sites. We recommend you review their privacy policies and other terms.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age. If you believe that a child has provided us with their personal information, please contact us to request its deletion.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no security measures are perfect or impenetrable. We recommend you do not use insecure channels to communicate sensitive information to us. We retain your personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, such as:
Right to Access: Request access to personal information we hold about you.
Right to Delete: Request that we delete your personal information.
Right to Correct: Request correction of inaccurate personal information.
Right to Portability: Request a copy of your personal information for transfer to a third party.
Restriction of Processing: Ask us to stop or limit processing your personal information.
Withdrawal of Consent: Where applicable, withdraw your consent to process your personal information.
Managing Communication Preferences: Opt-out of marketing communications at any time by using the unsubscribe option.
International Users: We do not transfer personal information outside the United States.
Contact
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Stoker's Studio LLC
Email: info@stokersstudio.com
Address: 170 Broadway St, Asheville, NC 28801, US
